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How much do you charge?I charge $90 (excluding G.S.T) per hour*. However, if more than one (1) person is required to complete larger projects, you will be quoted according.
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Do you require a deposit to confirm booking and what payment methods are available?An $90.00 deposit will be required to confirm your booking via electronic funds transfer (EFT). Full payment must be made on the day, either by cash or electronic funds transfer (EFT). If paying via EFT, please email a copy of the receipt to my email address.
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How do I prepare for your visit?You will need basic supplies such as: Disinfectant wipes Jif cream cleaner or similar product Large heavy-duty garbage bags Multi-purpose spray Ziplock bags of all sizes, if possible I will make further recommendations if necessary of what will work best for your project during your consultation.
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How do you confirm appointments and what if I need to cancel or postponed a session?I confirm appointments 3 days prior via an email and by phone. However, I understand that things happen in life and like you, I like to have notice so I can re-organize my schedule, so please be thoughtful and give at least 36 hours’ notice. Non-emergency cancellations less than 36 hours may be charged a cancellation fee of $100. And non emergency reschedules less than 36 hours may be charged a reschedule fee of $50. Please note: if there is no response through my email or phone message on the second attempt, your appointment will be void.
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Do I need to be present during the session?It is preferable that you are present and able to assist with the decluttering process anywhere between 1-2 hours, as you will be the one making the final decision in regards to what items you would like to keep. From then, I can independently proceed with re-organizing the desired space/s.
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How much does the in-home consultation cost?The consultation fee cost $90.00, however, if you decide to purchase a session, this fee will be credited towards the cost of the session.
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